Questions & Answers

How long does your service take to improve my credit score?

We cannot guarantee your credit will be improved to the extent that you and Credit ACES desire by a certain date. What we can do is inform you how long it has taken to raise previous clients’ credit scores.

Though you will see results within the first five weeks from Credit ACES, you generally see strong improvement within as little as three months.

Can anyone challenge their own credit and get the same results?

Yes, anyone can dispute their own credit reports, just as you can be your own attorney, accountant, car mechanic, etc. Getting the results you are looking for is amazingly difficult, complex and can be extremely frustrating. It is no coincidence that the Federal Trade Commission receives more complaints against credit bureaus than any other type of business.

The Federal Trade Commission alleged that the national consumer reporting agencies, Equifax, Experian and Trans Union, blocked millions of calls from consumers during business hours.

Credit reporting agencies exist to serve the interest of their financial supporters, the creditors, first. They sell information contained in your credit file to potential credit grantors. This information will enable them to determine your ‘credit worthiness.’

How do you restore bad credit?

Once you have signed up and we’ve pulled your credit reports, we will dispute negative items on your behalf. We communicate your dispute in such a way that the credit bureaus will accept the dispute and conduct an investigation. While this may sound easy, any person who has attempted to dispute his or her own credit will tell you otherwise. According to federal law, the credit bureaus can ignore your dispute under a variety of conditions. In our experience, a large part of dispute letters sent directly from consumers, as well as other credit repair companies, are rejected under one pretext or another.

At the conclusion of the credit bureau’s investigation, a new copy of the credit report is sent directly to you along with any deletions or improvements. First make a copy for yourself. Then, send us the new credit report and the cycle repeats itself to continue improving your credit report.

A disputed credit listing must be accurate and verifiable for it to remain on the credit report. If the credit listing is only somewhat inaccurate, the credit bureau may simply change the item to reflect the accurate status. Very often, though, disputed credit items cannot be verified: the creditor either no longer possesses the information or does not wish to go to the trouble of verifying it. Also, the reinvestigation must be completed within 30 days or the listing must be removed. For these reasons, properly disputed credit listings are often removed with remarkable frequency.

Each time an investigation is commenced, the odds of receiving a particular deletion increases.

Will deleted items reappear on my credit reports?

Based on the way that we dispute items on your credit reports, it is very rare that a negative listing that was recently deleted will reappear on one of your reports. If a negative item does reappear, it typically will happen within 30-60 days of deletion. In our process, we will catch that item and simply work to remove it again.

However, if you have a new late pay on one of your active accounts, then it is common that all the past history (good and bad) for that account will show on your reports along with that new late pay. This is considered a “new” late payment.

Does paying off past-due accounts neutralize their negative status?

You would think that would be true, but again, the credit reporting system just doesn’t work that way. When you pay an old debt, the negative credit listing doesn’t disappear. The most ironic thing is that a paid negative listing is not usually any better than an unpaid negative listing. It is not always true, but in most cases, you won’t get much further by paying the old debt.

Negative credit is allowed to stay on the credit report for a maximum of seven years, except for bankruptcy, which may remain on the credit report for ten years. This seven-year clock begins ticking on “the date of last activity”; in other words, when the last action took place on the account. By paying an outstanding, delinquent debt you will change the account status to “paid collection,” “paid was late,” or “paid was charged off” – which will still stand out as a very negative listing.

Furthermore, you will create a new date of last activity on the day you settle the account. The seven-year clock will reset and begin all over again. When you have outstanding debt, it is almost always prudent to seek professional help so that you may settle your debts without further damaging your credit. We have additional services we can recommend to settle this debt that may be appropriate for your situation and save you a lot of money in the process. Be sure to contact one of our Credit Repair Specialists for assistance.

How do I get updates on my credit repair case?

Update credit reports will arrive first at your home and then you will forward them to us. So, when we accomplish deletions and improvements, you will be the first one to see the updated credit reports. Additionally, you can call or email our support staff to get updates on your case at any time during your credit repair program.